CraveSeek Support
Questions about your account, a dinner plan or the beta? Send us a note.
Contact us
Include your app version/build, device type, what you were trying to do and any error message. For an account issue, email from the address linked to your account if possible.
Email Support →The button opens your email app. If no email app is configured, copy the address above. Never send passwords, one-time codes or credit-card details; redact other people’s information from screenshots.
Beta access and complimentary Plus
Beta access is invitation based. Creating an account does not guarantee an invitation. New beta members receive 30 days of complimentary Plus from account/profile creation while the promotion is active. No card is required and there is no automatic charge. Paid subscriptions are not available yet. Check the Plus screen in the app for your account’s current status.
Signing in or resetting a password
Use the same email and password you registered with and verify your email first. Check spam if a verification message is missing. If you forgot your password, use “Forgot password” on the app’s sign-in screen. Open the emailed recovery link to set a new password; the password reset page requires that valid link and cannot reset your account on its own.
A restaurant or booking issue
For reservation changes, opening hours, ingredients or allergens, contact the restaurant directly. CraveSeek helps coordinate a plan but does not automatically reserve a table. For an app issue, tell us which planning step is affected and what happened.
Privacy and account deletion
Read our Privacy Policy or email us with a privacy request. To request deletion, use the authenticated account deletion page. It records your request; submitting it does not immediately erase the account.